AE Electric ("we", "us", "our") respects your privacy and is committed to protecting the personal information of every homeowner, property manager, and business owner who contacts us. This Privacy Policy explains what information we collect through aeelectricnj.com, how we use it, who we share it with, how long we keep it, and the choices you have over your data. It applies to information collected on our website, through our online forms, our chat widget, phone calls, text messages, emails, and in-person interactions during a service call.
We are a local New Jersey electrical contractor — not an advertising company — so the data we collect exists for one reason: to deliver safe, reliable electrical work and stay in touch with customers who need us. We try to collect the minimum amount of information necessary, and we never sell your data to third parties.
Information We Collect
- Contact details you submit through our forms or chat widget — name, phone, email, service address, and a description of the work you need.
- Service records — appointment history, estimates, invoices, and notes about work performed.
- Site usage data — pages visited, device type, browser, and approximate location, collected through standard analytics tools.
How We Use Your Information
- To respond to estimate requests, schedule service, and provide electrical work.
- To send appointment confirmations, follow-ups, and (with your consent) occasional offers.
- To improve our website, marketing, and customer service.
- To comply with legal, tax, and licensing obligations.
Sharing
We do not sell your personal information. We share data only with vetted service providers (hosting, scheduling, payment processing, communications) who help us operate the business, and when required by law.
Cookies & Analytics
Our site uses cookies and similar technologies to remember preferences and measure traffic. You can disable cookies in your browser settings, though some features may not work as expected.
Your Choices
You may request access to, correction of, or deletion of your personal information at any time by contacting us at the number or email below. You can opt out of marketing emails using the unsubscribe link in any message, and out of text messages by replying STOP. Disabling marketing communications will not affect transactional messages such as appointment confirmations or invoices.
Data Retention & Security
We retain customer records for as long as needed to support warranty claims, respond to follow-up service requests, and comply with tax and licensing rules in New Jersey — typically seven years for invoices and permit records. We protect your information with industry-standard safeguards including encrypted connections, restricted internal access, and reputable third-party platforms for scheduling, payments, and communication.
Children's Privacy
Our website and services are intended for adults arranging electrical work for a property they own or manage. We do not knowingly collect information from children under 13. If you believe a child has submitted information through our site, please contact us so we can remove it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The "Last updated" date at the top of this page indicates when the most recent revision was made. Continued use of the site after an update constitutes acceptance of the revised policy.
Contact
AE Electric
278 Oak St, Passaic, NJ 07055
Phone: (201) 704-8817
Email: info@aeelectric.com